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Your privacy matters in every transaction

When you open an account with hometogel 168 and deposit via DANA, OVO, GoPay or QRIS, your personal information stays encrypted and controlled by you.

Encrypted account dataLocal payment protectionYour data, your control
hometogel 168 Your privacy matters in every transaction
REACH US ANYTIME

Privacy questions and data requests

If you want to know what data we hold, ask for a copy, request changes or ask us to delete your information, our support team is here.

Live Chat Support Open your account lobby and click the chat icon in the bottom right corner. Our team responds in real time to privacy questions and data access requests during platform hours.
Email Support Send privacy requests to our support email address listed in your account settings. Include your username and specify what data you want to access, update or remove.
Account Settings Log in to your account, navigate to Settings > Privacy & Data, and manage your profile visibility, marketing preferences and communication consent directly.
SECURITY AND RETENTION

How we keep your data safe

Your account uses industry-standard encryption for login and payment data. When you make a withdrawal, we verify your identity by matching your account details against your DANA, OVO, GoPay or QRIS records…

Encryption Standards

All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Login credentials and payment details are never stored in plain text on our systems.

Withdrawal Verification

Before processing any payout, we match your account holder name, payment method and amount against your registered details to confirm you authorized the transaction.

Cookie Management

We use cookies to remember your language, game preferences and session state. You can view and delete cookies anytime through your browser's privacy settings; some features may work differently without them.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS operators) and where local law permits. We do not sell or rent your information to marketers or external companies.

Data Retention

Active account data is kept as long as your profile exists. After you close your account, personal information is deleted within 90 days; financial records may be retained longer where required by local law.

Access and Deletion

Contact our support team to request a full copy of your data or to ask us to delete your information. We respond to verified requests within five working days and explain any data we must retain for legal reasons.

Common privacy questions answered

Yes. Log into your account, go to Settings > Privacy & Data, and you'll see your stored email, phone, name and account history. For a complete list including device logs and payment records, contact our support team via live chat or email and request a full data export.

Payment details for DANA, OVO, GoPay and QRIS transactions are kept for 90 days after your withdrawal clears, for verification and dispute resolution. Account closure doesn't automatically delete this data; it's retained according to local financial regulations.

Only you, your account, and our fraud-prevention team can view your game history and lobby activity. We never share this data with other players, advertisers or third-party platforms unless required by local law or a valid legal request.

Cookies help us remember your language, game settings and session state, but they're not strictly required. You can disable cookies in your browser; however, you may need to log in more often and some features like saved preferences won't work as smoothly.

When you close your account, your personal information is queued for deletion within 90 days. However, where local law permits, transaction records and financial data may be retained longer for audit and regulatory compliance.

Before processing a payout, we confirm that the account holder name, registered payment method and withdrawal amount match your account details on file. For large withdrawals or unusual patterns, we may ask for additional verification via email or live chat.

Yes. Open your account, go to Settings > Profile, and update your email or phone directly. A confirmation code will be sent to your current email or phone to verify the change before it takes effect on your account.